Signup Issue

[Guard1ian]

I signed up for the "Static" web hosting plan and when I finally got my email for my account ti gave me an error saying:

This email is being sent to notify you that the hosting account that you have signed up for has not been created, due to an error which occurred during the creation process.

The error that occurred was:

I​

The error that occurred can most likely be resolved by signing up again for a hosting account here:

If you keep receiving this error, please post on our forums for support or forward this email to support@x10hosting.com.

I signed up again like it said for me to and when I got a validation email after signing up again it gave me an error saying:

An account already exists in the signup queue with the username specified.

If someone can help me I would greatly appreciate it,
Thanks

 

[Bryon]

Looking into this now.

Edit: What is the username you signed up with?

 

[Guard1ian]

Username: psu12

I'll be on for another 10 minutes but after that it is lights out for me and I may not be able to post back till noon.

 

[Bryon]

Alright. If you do not receive an email about your account being created by noon tomorrow, attempt to signup again. I'll post back and let you know if I've found the problem/fixed it.

Edit: Can you attempt to sign up again quick? It looks like it cleared your row from the queue when the creation process failed.

 

[Guard1ian]

Bryon,
I did see you edit last night before I went to bed and I had signed up for the Static account again. I did validate my account from the validation email. Then when I went back to check my email this morning this, I got nothing back saying my account had been made, and It's been over 10 hours.

 

[Bryon]

Alright, I'm looking now. Sorry about the delay.

Edit: It looks like it was an issue with the password that you used. I changed it. You should have the creation email in your inbox, which should have the new password in it. If it doesn't for some reason, let me know and I'll PM it to you.

Again, sorry for the delay.

 

[Guard1ian]

Thank you Bryon! Everything has been sorted out and I can now acces my account. It's pretty odd that my password was the problem.

Once Again thanks. :biggrin:

 

[Chris Z]

Alrighty then! I'll close this and you can reopen it if your problem persists.