Site down x12 server

[mobara60]

Hello, I can't access my site, I get HTTP ERROR 500, obarak.x10host.com, obarak.com.


I can access directAdmin and FTP, no problem there, it's just the site that won’t load. I think it's been down for 3 days now.


Can you help? thank you

 

[costas1]

I have speed issues with x12 for several days now:

https://community.x10hosting.com/community/threads/x12-server-uptime-speed-issues.209149/

I haven't got any answers yet.

 

[mobara60]

My site is still down, help, anybody?

 

[costas1]

Also my speed issues continue. A major change since a few weeks ago. No answer yet.

 

[Eric S]

Hello, I can't access my site, I get HTTP ERROR 500, obarak.x10host.com, obarak.com.


I can access directAdmin and FTP, no problem there, it's just the site that won’t load. I think it's been down for 3 days now.


Can you help? thank you

Hello,

I have enabled the display_errors option under the +Extra Features > Select PHP versions > Options tab

When that is enabled your website is showing the following error :
Fatal error: Uncaught Error: Call to undefined function get_data() in /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php:1253 Stack trace: #0 /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/functions.php(44): require() #1 /home/XXXX/domains/obarak.x10host.com/public_html/wp-settings.php(424): include('/home/XXXX/...') #2 /home/XXXX/domains/obarak.x10host.com/public_html/wp-config.php(89): require_once('/home/XXXX/...') #3 /home/XXXX/domains/obarak.x10host.com/public_html/wp-load.php(37): require_once('/home/XXXX/...') #4 /home/XXXX/domains/obarak.x10host.com/public_html/wp-blog-header.php(13): require_once('/home/XXXX/...') #5 /home/XXXX/domains/obarak.x10host.com/public_html/index.php(17): require('/home/XXXX/...') #6 {main} thrown in /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php on line 1253 /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php on line 1253

This is indicating there is an issue within your WordPress theme install. This occurs sometimes when themes are updated or for other various reasons. I would recommend starting by renaming your theme folder to "kalium-bak" which should force the default theme to load so you can troubleshoot further from there.

 

[mobara60]

Hello,

I have enabled the display_errors option under the +Extra Features > Select PHP versions > Options tab

When that is enabled your website is showing the following error :
Fatal error: Uncaught Error: Call to undefined function get_data() in /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php:1253 Stack trace: #0 /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/functions.php(44): require() #1 /home/XXXX/domains/obarak.x10host.com/public_html/wp-settings.php(424): include('/home/XXXX/...') #2 /home/XXXX/domains/obarak.x10host.com/public_html/wp-config.php(89): require_once('/home/XXXX/...') #3 /home/XXXX/domains/obarak.x10host.com/public_html/wp-load.php(37): require_once('/home/XXXX/...') #4 /home/XXXX/domains/obarak.x10host.com/public_html/wp-blog-header.php(13): require_once('/home/XXXX/...') #5 /home/XXXX/domains/obarak.x10host.com/public_html/index.php(17): require('/home/XXXX/...') #6 {main} thrown in /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php on line 1253 /home/XXXX/domains/obarak.x10host.com/public_html/wp-content/themes/kalium/kalium/inc/laborator_actions.php on line 1253

This is indicating there is an issue within your WordPress theme install. This occurs sometimes when themes are updated or for other various reasons. I would recommend starting by renaming your theme folder to "kalium-bak" which should force the default theme to load so you can troubleshoot further from there.

Thank you! got it up and running again