If any of the moderators were on. They probably would assist you.
1. You posted ( at least the time that it states for me ) at 12:37am ... then again less than an hour later asking for help. Its now 2:48am ... We are a free service, you recall ... some of us have school, outside ( off the internet ) jobs or real life matters ( like sleeping, for example )
You have to give us a little time to get to your message.