Snowflake fourm Site suspension

[snowfla2]

Hi i recently un suspended my account from x10hosting and the website hasn't been restored and i'm wondering if it has been deleted or something?

can you help



carl anderson

 

[descalzo]

Your account is still there. I tried manually suspending and then unsuspending it to give the system a kick -- which usually works -- but it didn't help.

Seems like you are not the only one, there are other threads about this problem.

An Admin with more access will have to look into this and fix the problem for you.

 

[Livewire]

This should be fixed; cPanel had changed the way they did suspensions not long ago which caused this suspension to get stuck. You may need to clear the cache, but otherwise you should be good to roll