Thank you for choosing x10 hosting.
There are a quite a few threads already posted that would of easily answered your question, but I will answer so you don't have to do the searching.
"Due to the server move and other problems that arised from it, new accounts have been placed into the admin's hands to do manually. Because of this, it can take upwards of 15-20 days to complete. If after 20 days since you registered, you haven't recieved your account details ( Be sure to check spam folders ) ... please post back here and we will have an Account Manager look into the matter for you"