"If you are on free hosting and need support the ONLY official way to receive help is to submit a support thread via your account portal. You can do this by going to the portal via this link: http://x10hosting.com/portal/"
this is from x10hosting's IRC chat - note the date and time
"Welcome to #x10Hosting | Boru and Stoli are currently being worked on. Admins are aware of any issues. Please refrain from making support requests about these servers at this time | http://status.x10hosting.com will be updated with any currently known server issues.
Topic set by Dead-i!Dead-i@x10IRC/Official-Support on Wed Apr 04 2012 10:31:48 GMT+0000 (UTC)"
I'm hoping they'll have the database server fixed soon because seeing the wordpress "Welcome" screen you get after just installing absolutely scares the *bleep* out of me. I seriously thought my website just went up in smoke, especially because the database list says "no databases are associated with your account" instead of "the database server is offline".