subdomain not working

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xelencin

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I have xelencin.com associated with my account. I updated the DNS records over a week ago to ns1 and ns2.x10hosting.com and disabled all additional dns services with my domain registrar.

A subdomain I created, cpanel.xelencin.com redirects fine, but a actual subdomain I created that isn't for redirecting msp.xelencin.com is not redirecting, its acting as if the subdomain does not exist when trying to navigate to it in my browser. I can access xelencin.com/msp fine though.
 
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