support ticket email con

[grabtel]

hi
trying to log into control panel says verify my email i have resent the code at least 10 times and not getting it, checked spam/junk not there.

 

[Derek]

Which control panel?Account manager or the actual cPanel?

 

[omair8]

I just registered today and have also not received a verification e-mail. I resent the e-mail 3 times through the account panel and I still don't have the e-mail. It's been 30+ mins already.

 

[Derek]

I am guessing this may be because of the mail problem. http://forums.x10hosting.com/news-announcements/105478-mail-issues.html


Try adding your email in the account panel.

 

[omair8]

Hi Derek, thanks for the quick response. I can't even access my account panel because when I try to go there it asks me for my confirmation code from my e-mail.

 

[Derek]

I am guessing there is that mail issue. I think it takes actually a while to get to you. You can try again or wait.

 

[adamparkzer]

hi
trying to log into control panel says verify my email i have resent the code at least 10 times and not getting it, checked spam/junk not there.

Hi grabtel,

It seems like the email provider you are using may have blacklisted x10Hosting, or you may have mistyped your email address. I will escalate this thread up as a ticket to account managers so someone can check your email address.

- Adam