Support Ticket problem

[grabacr]

Hi yet again (sick of me yet? )

Earlier on, I posted a thread in this section asking for help, but was almost instantly closed and the problem promoted to the ticket system.
Almost immediately, I got an e-mail with the following info:

grabacr,

Thank you for contacting us. This is an automated response sent to you in order to confirm the receipt of your message. We will attend to your ticket as soon as possible. We've listed the details of the ticket you created below for your records. When replying, please keep the ticket's ID in the subject to ensure that your replies are tracked correctly.

Ticket ID: LFW-160671
Subject: Suspension (and installation) issues
Department: Hosting Issues
Priority: Low
Status: Open

You can check the status of or reply to this ticket online at: <censored>
Email: <censored>
Password: <censored>

Kind Regards,

x10Hosting

Unfortunately, the username and password in my e-mail doesn't work, and I don't know how to change it, so I can see if there are any replies/solutions to my problems.

Help please

 

[TonnyORG]

Hello,

You must to use your FORUM username and password to login at: http://support.x10hosting.com