Suspension

[sirkindo96]

Hello !

My account seems to be suspended (it's what is said when I go to my URL), but when I log in my account to se what happened, there's nothing about this suspension.. Can you tell me what happen and what i could do to not do that anymore (i've just launch the upgrade of my Wordpress).

Thanks

(sorry for my english, but i'm French and not used to speek that language fluently ^^)

 

[descalzo]

Clear your browser cache and history. I can see your site fine. "Randy Candy Theme"

You were suspended for inactivity. Remember to log in to the Forum (cPanel and Account Panel do not count) once every 30 days.

 

[sirkindo96]

I received an email two or three days ago ago this suspension, and i discovered that i had to connect the forum once a month. So, i did it maybe yesterday or the day before. And my account went unsuspended, everything was ok.

The, tonight (here it's 23h), just during the upgrade of my wordpress, i get this message of suspension..

I don't really understand.

I've cleared my browser cache and history, and i still have the message that my account is suspended

---------- Post added at 10:05 PM ---------- Previous post was at 10:00 PM ----------

When i go here : http://pronostix.x10.mx

I get this message :
Your Hosting Account is Suspended
Your account has been suspended by x10Hosting's administration. More information regarding this may be viewed under the account management system on x10Hosting.com.
» Go to the x10Hosting Account Panel

And when I click, I go on this page :
http://x10hosting.com/panel.php

And the page is just all white, nothing written... A blank page.

Edit : I don't use a "Randy Candy Theme"... there's a mistake ^^

 

[descalzo]

That domain is not the one the system shows as being linked to this forum account.

Do you have another Forum account under the name scotemmanuel50 ?

 

[sirkindo96]

Oooooh !

Okkkkkkkkkkkk !
I had another account i opened at the same time !
And i have unsuspended the other one... OK, so i will try to unsuspend the other one now !

Thanks, and sorry for my mistake

 

[descalzo]

You are only allowed one Forum account and one Free Hosting account.

You should decide which one you want to keep and which one you want closed.

You are allowed to have two add-on domains on the one free account, so you can actually host three sites.

 

[sirkindo96]

OK, so i will keep the account pronostix.x10.mx
I didn't read all these things, but I'll know now ^^

Do I have to do something to delete the wrong account or will it be automatic ?

 

[Brandon]

Hello,

You need to follow this format in order to have your account delete: http://x10hosting.com/wiki/Delete_a_Free_Hosting_Account