Your suspension reason is as follows:
Account used primarily for file hosting.
file hosting
1. Server Usage
File Storage: Accounts are not to be used for file storage, your account will be permenantly suspended if found to be breaking this rule. Downloads are only allowed on your x10Hosting account if they have to do directly with your website. e.g. you developed custom software and are selling it or giving it away. Accounts may not be used for mirrors, game file hosting, or any other type of file hosting not specified here.
As it says in your post
From the Terms of Service (TOS)...
See --> http://x10hosting.com/terms
There should be a method in your Account Portal (AP) to appeal the suspension.
See --> https://x10hosting.com/portal/