Terminated account reinstate request

kenny9

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After not logging into your account for 30 days your account is subject to the following under the TOS:
  1. Inactivity​

    Accounts found to be inactive are suspended for a 21 day period and then removed from our servers (terminated). Inactive accounts can be automatically re-instated by the account owner without staff intervention via the account portal within 21 days of suspension. To keep your account active the below rules must be followed:
    • Login to the account portal at least once every 30 days.
    • Make sure any scripts you install such as Wordpress, Joomla, SMF, etc are up to date. If you use the site builder this does not apply.
    • Progress toward a working site must be made within 5 days of sign up. Empty accounts 5 days or older will be suspended under this policy.
      Upgrading an account whether to prime or premium will remove these restrictions.
  2. Suspensions​

    If an account is suspended for a breach of the Terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or in part to an account holder that has been suspended.
 
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