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Hey x10ers!
A few users have reported issues signing up for a few service, with an error message "the following errors were encountered when placing order", but then no message. This has been corrected to now show the full error message instead of being cut off.
Due to internal limits on some software x10hosting relies upon for free users, you can no longer use space, forward-slash, and backslash in hosting control panel passwords (" ", "/" and "\", respectively). If you currently have this in your password, no change is required, but if you do initiate a password change from the x10hosting panel, these characters will be forbidden.
Apologies for any inconveniences this may have caused. Thanks for your patience and for those of you who took the time to report the issue, and have a great day!
A few users have reported issues signing up for a few service, with an error message "the following errors were encountered when placing order", but then no message. This has been corrected to now show the full error message instead of being cut off.
Due to internal limits on some software x10hosting relies upon for free users, you can no longer use space, forward-slash, and backslash in hosting control panel passwords (" ", "/" and "\", respectively). If you currently have this in your password, no change is required, but if you do initiate a password change from the x10hosting panel, these characters will be forbidden.
Apologies for any inconveniences this may have caused. Thanks for your patience and for those of you who took the time to report the issue, and have a great day!