To get your account fixed...

Corey

I Break Things
Staff member
Messages
34,553
Reaction score
204
Points
63
Please use:

http://www.x10hosting.com/helpdesk

Sorry for making you repost but I need this in a more organized format. Half of the posts aren't posting the info requested and there is no way to tell if another staff member already helped someone.

***READ***
If you do not follow the format you will not be helped. Open a ticket with your cPanel username and subdomain. Also please include if anything is working FTP\cPanel\Site.

Thanks,
-Corey
 

Fire Wolf

New Member
Messages
480
Reaction score
0
Points
0
Okay, I've got a ticket, I like this SUpport Ticket sytstem and hope my account gets fixed. Thanks and Regards.
Fire WOlf.
 

Shahzad

New Member
Messages
102
Reaction score
0
Points
0
Corey said:
Please use:

http://www.x10hosting.com/helpdesk

Sorry for making you repost but I need this in a more organized format. Half of the posts aren't posting the info requested and there is no way to tell if another staff member already helped someone.

***READ***
If you do not follow the format you will not be helped. Open a ticket with your cPanel username and subdomain. Also please include if anything is working FTP\cPanel\Site.

Thanks,
-Corey

Thanks I have also got ticket, its great & hope it will help much better.

Thanks and Regards
 

Holic

New Member
Messages
74
Reaction score
0
Points
0
Thanks, hope this ticket system works out better for you guys. Just got my ticket, thanks.
 

emudsx10

New Member
Messages
32
Reaction score
0
Points
0
OK I have my ticket, now what I need to do?
Thanks for all your great work Corey and account managers, but I really need my site up.
 
Last edited:

Kay

New Member
Messages
804
Reaction score
0
Points
0
Well - my site is working and then stops sometimes - I am not sure if there is a point of getting a ticket since you probally wont be able to do anything about that.
 

elforo

New Member
Messages
156
Reaction score
0
Points
0
ok well mine is still down so i sent a "ticket" so i hope it gets fixed
thanx for all ur help
 

MicrotechXP

New Member
Messages
7,644
Reaction score
0
Points
0
Ok. Thank you. Thats why I neaded the ticket....This new sub-domain is not working out...
 

wxxjqjrbdo

New Member
Messages
6
Reaction score
0
Points
0
My subdomain: lfdbk.x10hosting.com Still could not work;

Losing the free hosting we love is a painful experience;

everyone,or waits patiently.
 

komodolinux

New Member
Messages
358
Reaction score
0
Points
0
my subdomain komodo.x10hosting.com still isnt working after a week. i have my ticket as of a few hours ago so im hoping this speeds up the process.
 

athan0000

New Member
Messages
100
Reaction score
0
Points
0
just got ticket too~ my site is down for 8 days NOW! Corey and everyone pls get my site back asap. We're completely losing the confidence of our visitors now.... god bless! thanks!
 

eduper

New Member
Messages
100
Reaction score
0
Points
0
Yeah, I 've already opened a ticket; I hope it would be up in a few days....
My site has been down for almost 8 days, but I don't mind that; If my site works again, it still think that it's the better free hosting.
 

haqzombie

New Member
Messages
104
Reaction score
0
Points
0
K well I have a ticket, I made it yesterday, and today I went to my email to check and see how things are progressing, and I get this

0 open tickets

1 answered tickets

And it has my ticket in there, but when i try to click on it I get access denied. And I still can't log into my cpanel. It still says page cannot be displayed. So at this point I'm not sure if it has been fixed or not, but I'll wait some more to see how things are progressing
 

Spartan Erik

Retired
Messages
6,764
Reaction score
0
Points
0
i opened a ticket, subdomain was up for an hour, and just now it went back down again :(
 

fredgeot

New Member
Messages
44
Reaction score
0
Points
0
Man...this sucks....Corey said my account couldn't be found in the account list so it was most likely terminated....and a few days before the under construction started to occur and cpanel login didn't work, I had just got it unsuspended...

Is their any way to get a new account or whatnot :/
 

komodolinux

New Member
Messages
358
Reaction score
0
Points
0
well if you let them know they will fix it.

i have the same problem and an account manager is going to look into it for me.

now the ticketing is in place it seems theyre resolving far quicker than in the past.
 
Last edited:
Top