Trying to find cPanel account name

[oompa]

Hey I haven't been on in awhile and I can't figure out my cPanel account name. my url was drew.elementfx.com and I tried making a new hosting account but it said I already have one (and I can't access the account page it wants me to link my accounts)
Thanks

 

[TechAsh]

If you have not logged into the Forums in over a month your account was probably terminated.

If you visit http://x10hosting.com/logout you will be able to sign-up again.

 

[oompa]

Ok I got it working thanks a lot

 

[oompa]

Ok so I re-registered and now I got this error in my email:

This email is being sent to notify you that the hosting account that you have signed up for has not been created, due to an error which occurred during the creation process.

The error that occurred was:

Whm error: sorry, a dns entry for drew.elementfx.com already exists, please delete it first (from all servers in the dns cluster) (code create_1)​

 

[Corey]

I removed the DNS entry, you should be all set now.

-Corey

 

[oompa]

Ok so I signed up again and go the exact same error message in email

 

[oompa]

Bump?

 

[Christopher]

Moved to level two support

 

[Fedlerner]

Try again now please.

 

[oompa]

Ok it works now thanks a ton :biggrin:

 

[Fedlerner]

No problem.
Feel free to re-open this thread if you need further assistance.