Um.

[epsonrok85]

I'm honestly new to the whole web hosting world. I have two websites... they were running perfectly fine until x10 decided to upgrade the boru. They're gone now, and so are my files in the FTP. This means that I have to start over and remake my images all over again. I am really pissed off about this, and I really need help. No one ever responds to the support requests in the support section, so I posted this here. I want to know how to rehost my websites. I have the databases, but unfortunately (frowny face), I don't have my files. Since I trusted you guys to host my websites, I'm asking you kindly to help me get my websites back up. Like I said, I'm completely new to this. If you guys can't help me, then I have nowhere else to turn for help. I practically took care of these websites everyday as if they were my babies, and now they are just gone. I would like to rehost my websites here and try trusting you guys again, but I honestly have no clue on where to begin. You guys are my only hope, and I really need some help on this.

 

[ChatIndia]

Your files cannot be recovered. I have heard that they are upgrading the affected customers account to illuminated plan. I am not sure about the news tho, ask some higher staff member about the news.

 

[ChatIndia]

Check this link

http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

 

[epsonrok85]

I already knew about that announcement. I'm just wanting to know how to re-host my websites.

 

[carl6969]

* Moved To Free Hosting *

 

[Anna]

Closing this one as well to avoid confusion. Please direct any further questions you may have to the thread: http://x10hosting.com/forums/free-hosting/165321-how-get-my-sites-back-up.html