shadowedstar
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Hi,
My site has been down at least since end September 2012. As I was busy I did not pay much attention to it initially. I believe it was due to the server move last year, as my site was moved to absolut (or supposed to have been moved). It was originally on starka if I remember correctly, it was quite a long time ago.
I am able to log in to the portal but trying to access cPanel brings up a login page which says "The login is invalid" whenever I try to login.
The site should have been moved to absolut. I believe the IP address for absolut is 198.91.81.2 after searching around the forums (this may be wrong), but when I check the DNS for my site the IP address is still 69.175.120.122.
Is there anything that can be done to fix the problem?
I've posted about this problem before in the Community Support forums but only got a reply from GtoXic once, with some instructions to fix the login invalid error. After following the instructions I still cannot access cPanel, and the DNS issue is still not fixed after double checking multiple times.
I would sincerely appreciate any help or reply. I'd really like to edit my site and for it to be accessible again.
Thank you in advance for your help.
My site has been down at least since end September 2012. As I was busy I did not pay much attention to it initially. I believe it was due to the server move last year, as my site was moved to absolut (or supposed to have been moved). It was originally on starka if I remember correctly, it was quite a long time ago.
I am able to log in to the portal but trying to access cPanel brings up a login page which says "The login is invalid" whenever I try to login.
The site should have been moved to absolut. I believe the IP address for absolut is 198.91.81.2 after searching around the forums (this may be wrong), but when I check the DNS for my site the IP address is still 69.175.120.122.
Is there anything that can be done to fix the problem?
I've posted about this problem before in the Community Support forums but only got a reply from GtoXic once, with some instructions to fix the login invalid error. After following the instructions I still cannot access cPanel, and the DNS issue is still not fixed after double checking multiple times.
I would sincerely appreciate any help or reply. I'd really like to edit my site and for it to be accessible again.
Thank you in advance for your help.