Unable to Access Hosting Control Panel

[mlabsx10]

I am able to log in to x10hosting.com/panel/, and it says my free service is active.
However, when I click the "Hosting Control Panel" button (x13.x10hosting.com:2222) and try to log in, I receive the following error message:

x10hosting

Your account is disabled

← Back to the login page

When attempting to access my x10 subdomain, the following error message is displayed:

This account has been suspended.
Either the domain has been overused, or the reseller ran out of resources.

Can this issue be corrected?

Thank you in advance for your assistance.

 

[Eric S]

re-attempt access please

 

[mlabsx10]

Issue resolved, thank you.