Unable to Change Domain Name

[kotharisa]

I am trying to change my domain name form hiradistributors.x10 hosting.com to hiradistributors.com. I have done all the necessary nameserver changes on my domain name. But when i change my domain name i get the following error.

An Error Has Occurred

Whoops, it appears that there was an error modifying your domain. The errors are listed below.​

• Whm error: account package id no longer exists in the panel. (code modifydomain_1)

You may attempt to correct any errors that occurred after continuing.​

Please advise me what to do.
Regards,
Sachin

 

[Fedlerner]

I've changed the domain for you, please check if it's working correctly.

 

[kotharisa]

Thanks fedlerner
Yes, it is now working fine.
Thank you once again for your help.
Can i know what was problem.

 

[Fedlerner]

The account package ID was set incorrectly in the Account Management Panel, and I've fixed it.

Feel free to re-open this thread if you need further assistance.