Unable to delete e-mail account after transferring to co.cc

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feld0_x10

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I searched around the forums and KB for a while, but couldn't find a solution to this seemingly common problem.

I originally signed up for an account on x10 a few days ago, and registered my domain as feld0.x10hosting.com. I then went to the cPanel and created the e-mail account feld0@feld0.x10hosting.com. However, I soon decided to make the switch to a .co.cc domain. I registered feld0.co.cc, and set up x10's nameservers (ns1.x10hosting.com & ns2.x10hosting.com). Back on x10, I changed my account settings to what you see in the attached screenshot "Settings.PNG."

Naturally, the old feld0@x10hosting.com e-mail address was useless to me now, so I decided to remove it. That's when I got the attached error message ("Error.PNG"). All I want to do is delete this address, as it's just wasting one of my 5 allotted e-mail accounts now.

Thanks in advance for helping me out!
~Feld0
 

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    Settings.PNG
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  • Error.PNG
    Error.PNG
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descalzo

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This is a know issue. Will escalate it upward where the Admins will handle it for you.
 
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