Unable to link hosting account with cPanel user name

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shabana

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Hi,

I have successfully signed up for Ad Enhanced hosting plan. I have created hosting forum account as well. When I signed up it told me that I will receive an email with configuration details on how to log in to my control panel. But I have not received it yet.

When I login to account management panel, it asks me to link my hosting account with cPanel user name. When I enter "shabana" as cPanel user name it says following.

An Error Has Occurred
The hosting username you specified does not exist.:dunno:

Please help.

Sorry, I posted same problem on following link, but then I realized that I have posted in wrong section. So posting it here again.

http://forums.x10hosting.com/pre-si...ting-account-cpanel-user-name.html#post399566

Thanks
Edit:
Ok I got this working now. I received your email and seems like my control panel account created. Thanks.

But now I am unable to access my control panel URL. It says "Internet Explorer cannot display the webpage"

Here are my account details from your email
================================================

Congratulations, your x10Hosting Ad-Enhanced hosting account has been successfully created. Your account details are as follows:

Username: shabana

Password:

Domain: shabana.exofire.net

Hosting Package: Corporate



To manage your hosting account's details (Domain, package, etc), use our account management panel located here:

http://x10hosting.com/account

To login to cPanel, use the following URL:

http://shabana.exofire.net:2082

If you need help with anything, check out our hosting support options here:

http://x10hosting.com/support

===================================

Any help would be appreciated
 
Last edited:

Brandon

Former Senior Account Rep
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Now does your account management panel work too?
 
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