Unable to log into cpanel

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webmaster38

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After the recent server changes that you have implemented I am unable to log in to my cpanel and modify any of my settings. My username is 'fabs2' without the quote marks. I believe that my account is hosted on your Starka server if this helps. When I try to log in I get an incorrect login error.
Could you please see that my cpanel access is reinstated.

Thanks,

Andrew
 

webmaster38

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After the recent server changes that you have implemented I am unable to log in to my cpanel and modify any of my settings. My username is 'fabs2' without the quote marks. I believe that my account is hosted on your Starka server if this helps. When I try to log in I get an incorrect login error.
Could you please see that my cpanel access is reinstated.

Thanks,

Andrew

It keeps saying Login Attempt Failed
 

xav0989

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You will be able to reset your password through the Account Management Panel once the backend is synced with WHM. This will happen over the next 24 hours. Until then, you may open another support thread if another problem arises.
 
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