unable to login in cPanel

[broxo]

Account Username:broxo

Primary Domain:http://broxo.x10hosting.com

cPanel URL:http://broxo.x10hosting.com:2082

Hosting Type:Ad-Enhanced

Advertisements:Required - Text Link

Disk-Space Allotment:1000 MB

Bandwidth Allotment:20000 MB

Features:cPanel 10+, MySQL, PHP 5+, CGI, FTP

PHP VersionHP 5.2.4 - Basic, Default - (What is this?)


i cant enter in cPanel
since yesterday

please help

 

[Bryon]

Can you load your domain? Does cPanel load for you? Or is it that you password is not working for you? ..

You need to be more descriptive.

 

[broxo]

yes, i can load my domain
cPanel page is loading
but when i put my user and pass in cPanel and press login button
only shows 'Login attempt failed' message

 

[Zeth.Holt]

I'm having a problem as well. It keeps saying Internet Explorer cannot display the panel, but it can't be my connection, I've checked, it's fine.

 

[suhair]

the same problem with me

 

[Corey]

Clear your temp files, etc... all services are up on all servers. Also make sure your security settings allow you to accept cookies.

 

[broxo]

thanks Corey for your reply

but
ive deleted all temp files, and cookies are allowed
and still can not access my account

after i enter my user and pass,
appears a 'Login attempt failed' message

besides
ive tried to use the 'Password Reset' box in cPanel
click and then a page says something like:
Pasword reset.... a confirmation email has been sent to the email address on file

but theres no new email in my gmail,
none in spam folder

please help

 

[Chris Z]

Send me a PM with your username and password in it. There might be some special character in your username or password that cPanel will not accept or something. If I can't figure that out, than I can just reset your password for you.