unable to publish: Server Error

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bornmann

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Attempting to publish a simple page using the web building templates, and I am on day two of getting a server error every time I hit the publish button.

The page consists of a background image, a gallery with 35 images, total size of 150mb, and a small text box.

Ready to delete and try to find another hosting option. Any advice?
 

bornmann

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I get the following message in a pop-up:

server error

Error: server error

If you see this message, it means that we are already informed and are working on it. We apologize for the inconvenience.

Relax for 5 minutes.
If you see this error once again, please contact us through the “Support“ section (lower left).
 

bdistler

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I get the following message in a pop-up
-
not good when they throw a error that tells you nothing...

it might be - the [ PHP Max Upload ] limit which is now 16 MiB - for non-upgraded free-hosting accounts

it might be - the folder permission is not [ 755 ]

it might be - [ mod_security ] is blocking the upload
###
-
the web building templates
-
from what program are you trying to upload from ??
###
 

bornmann

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not good when they throw a error that tells you nothing...

it might be - the [ PHP Max Upload ] limit which is now 16 MiB - for non-upgraded free-hosting accounts

it might be - the folder permission is not [ 755 ]

it might be - [ mod_security ] is blocking the upload
###
-

-
from what program are you trying to upload from ??
###

I am using the SiteBuilder provided on the basic hosting page. None of the images are larger than ~2mb. Using the thumbprint gallery for the pictures. They all uploaded fine, and the page shows everything working on the preview page.
 

portappz

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I'd suggest trying one of the Softaculious Apps Installers. Look under the category Image Galleries. There you'll find other (much better most likely) solutions for getting your page up and running.
 

andbeyon

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I am just about to start my own post, but am having the same error message when trying to publish a website. I created the website over a month ago with no problems, then last night I can save drafts but I cannot publish.
 

vivehlx1

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I am stuck with this too 5 minutes after I push the PUBLISH button. Looks like nothing further will happen based upon other people having this issue. It has corrupted my live website. I need my site up.

screen-shot-2017-05-09-at-8-35-36-am-png.9199
 
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