Unable to Upload Images to wp-content/uploads Directory

[MeganYoung]

I am experiencing an issue with my WordPress website where images cannot be uploaded to the wp-content/uploads directory. When trying to list a product via CJ Dropshipping, I receive the following error:



“Invalid Image: The upload file could not be moved to wp-content/uploads.”



I have already attempted the following troubleshooting steps:

• Checked and updated folder permissions (wp-content/uploads set to 755 and files to 644).

• Verified disk space availability.

• Manually created the uploads folder and ensured it exists in the correct directory.

• Defined the correct upload path in wp-config.php.

• Disabled all plugins to rule out conflicts.

• Increased PHP upload limits via cPanel.



Despite these efforts, the issue persists. Could you please check if there are any server restrictions, permission errors, or ownership issues preventing file uploads? If any settings need adjustment on your end, I would appreciate your assistance.



Looking forward to your response.



Best regards,
Megan

 

[Eric S]

This is because you are over your current disk space usage. reviewing the account we see a lot of usage with the plugin : backuply

If you can please remove any backups to clear up space which should allow you to work on the site further.

IF after you clean up the backups you still have disk space issues please let us know and we may be able to increase this for you.