Unsuspension problem

wlbhsx10

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Having received the e-mail Your services have been temporarily suspended for inactivity, but you can remove this suspension immediately by logging in to https://x10hosting.com/login, clicking on the service that is suspended, and clicking the unsuspend button. I completed the unsuspend procedure my the website is now shown as ACTIVE.
Unfortunately when I try to open my website from a browser the site is still shown as suspended. Unsuspension is supposed to be immediate but it is now a day later.
What do I do next?
 
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