Unsuspension Request

[anitadeeps]

Hello Support,

My Account anitadeeps.co.cc was suspended due to inactivity... i tried to unsuspended it .but is failed....
Kindly do the needful for unsuspended my account.

Thanks in advance,
Deepu Raj

 

[stpvoice]

It's just throwing up an internal server error (500) for me. Try checking your cpanel error log to see if there's any particular file/script being called a lot-which could be the cause.

 

[descalzo]

It's just throwing up an internal server error (500) for me. Try checking your cpanel error log to see if there's any particular file/script being called a lot-which could be the cause.

Please, if you do not know what you are talking about, do not give advice.

 

[stpvoice]

I do know what I'm talking about-and it's a perfectly valid comment. The error log is the first place I go when I get a 500 error, and it often solves the problem.

 

[descalzo]

I do know what I'm talking about-and it's a perfectly valid comment. The error log is the first place I go when I get a 500 error, and it often solves the problem.

If you bothered to look at the url you would see that it is being redirected to a cgi-sys suspension page.

The fact that that page throws a 500 is secondary to his problem.

 

[stpvoice]

Okay, point taken.
I did look at the URL, however, a 500 is still something to bring up. In any case, it needs to be fixed, and seeing as it's a cgi page on his site, there could be some deeper problem.

Besides, it's stopped throwing the 500 now.

I'm sorry for dragging this off topic.

 

[masshuu]

I fixed the issue for you. If you can't log into cpanel, try resetting your password in the x10hosting.com/control page