Upgraded to prime but not upgraded

[ahmedbiomy]

I have the same problem, no response, no effect, no any change happens, no even bill/invoice number or a confirmation email !!! I NEED HELP!

 

[Skizzerz]

Do you have confirmation with your payment processor that you have successfully paid for the prime upgrade? If so, can you please post details on the transaction in a private message to me? If you do not see a charge for the prime upgrade, try doing it again, keeping note of any error messages or quirks you may see. If you do see a charge, please provide us with details so we can look up the transaction on our end and get your account properly sorted out

 

[leafypiggy]

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