There are 3 possible problems with my X10 hosting account.
Number One: There is something seriously wrong with my X10hosting account.
Number Two: X10hosting has been hacked and my account has been a target.
Number Three: You have sabotaged my account without giving me any information that relates to the incident.
Here is the problem:
About 5 days ago I was working on a game I have made with a friend, at some point during the day, something happened to my access to the site, my access to the X10hosting cPanel and FTP connection.
Whenever I type in my site address (www.mrknowledge.co.uk) it always comes up with a 404 error, the same goes for the cPanel, the only thing I can do is log into the X10hosting forums and my account at www.x10hosting.com.
What is strange about this is that other people (such as the players on the game) can get on the site with no problems, until yesterday my friend was able to access the site, cPanel and FTP, he can no longer do that, this means that neither of us have any control over what is happening on our game, that is why this is an urgent matter, we need to get access to the game and database in order to make sure everything is working smoothly.
As it has now been 5 days since I have been on my site it is starting to get ridiculous, I have used your ticket system at www.support.x10hosting.com and there has been no reply, I have also posted a topic in the forum in this same category but I felt I had not explained it well enough.
If you need ANY more information just let me know.
Please help me ASAP.
Mark, The Mr Knowledge Team.