Well we have to do our checks to ensure illegal material isn't being hosted on our servers.
Unfortunately, we can't just take your word for it.
As Anna said before, as soon as they reply, someone will take the appropriate action.
If the licence # is fine, then you will be unsuspended as quickly as possible.
If the licence # is invalid, then you will be suspended under the zero tolerance policy.
Unfortunately, we have to treat everyone the same, so the time you have been with x10 is irrelevant.
You were saying something about this being a legitimate install? Because this did -not- come from vBulletin, and counts as a zero tolerance violation of the TOS for putting nulled software on the account, even if the license itself comes back as legitimate.