Website disappeared after server migration

[codingcaveman]

Hi,

I have a free hosting account and host my website (www.codingcaveman.com) with you guys. On July 16 my account was suspended due to inactivity (I was in Africa for 5 weeks without internet access, sorry), but it has since been unsuspended and is active again. However, is seems my website has been wiped. When I enter the URL, it can not be resolved. Also, I am unable to log in to cPanel on starka. I get an invalid security certificate warning, but even if I ignore it and attempt to log in, the login always fails. My website has been down for more than a week now and I would appreciate some help in getting it up and running again. Thank you.

Sincerely,
Morne Pistorius

 

[Brandon]

Hello,

I am restoring your account now. It should be accessible within the next 10 minutes, but wait 24 hours. If any problems still persist feel free to re-open this ticket.