Website down for 3 days and counting, Ad Free Disabled?

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joemamahunt

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hmmm.. well my site along with everything, ftp, and control panel have been down ever since tuesday morning, 3 days ago. Right after I checked up on it and viewed the stats for it. (didnt do anything though)

www.ginc.x10hosting.com

I thought it was just the server was down like what happened a while ago, but saw nobody has the problem as me and everything is running correctly.

When i view my account review/status here on the forum I see it says
"Ad Free: Disabled"
but i have the static plan..
So thats not right.. (i guess)

maybe that is the reason why my website is down?
 

TarinC

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static plan doesnt need ads. the ad free thing is only if u have advanced or corporate. your site isnt down, i can see it fine.
 

joemamahunt

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Then why can i not see my site or any of the images/pages, or get access to it of any sort including ftp?
Its not my temp files or cookies, so i can't think of any other reasons besides if I'm banned/suspecded from my own account?..

And yes i know it doesn't, thats what i said.
 

Cubeform

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Ad Free is an offer for Advanced and Corporate users, where they can disable ads for three months. Disregard that; it has no meaning to you because you don't need ads.

I can see your website (nice website by the way). Check your HOSTS file (at "%SystemRoot%/system32/drivers/etc/hosts" I think), spyware/virus check, etc.

If you have Windows Defender, it has a HOSTS file explorer.

Delete every entry except the localhost one (that's normal).
 

Master Yoda

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Also try this...

Go Start -> Run -> type "cmd"

then type in this order (one at a time though)

ipconfig /release

ipconfig /flushdns

ipconfig /renew

If that doesn't work, the I don't know what will get it to work.
 

Spartan Erik

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Website shows up fine for me; your DNS's just haven't been updated.. may take another day or so

Follow StarShine's process; it usually works
 

Master Yoda

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Spartan Erik said:
Follow StarShine's process; it usually works

Sure you have the right member there Spartan Erik? Perhaps you were reffering to both Cubeform's and my post?
 
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Cubeform

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Master Yoda said:
Also try this...

Go Start -> Run -> type "cmd"

then type in this order (one at a time though)

ipconfig /release

ipconfig /flushdns

ipconfig /renew

If that doesn't work, the I don't know what will get it to work.

For those commandline-phobic whom happen to view this post, go to Network Connections (Start -> Connect To -> Show all connections). Right click on "Local Area Connection" or "Wireless Area Connection" (if you're on Wireless). Click "Repair". It simply does all the things Master Yoda described.

But seriously. Typing isn't that hard (well, for most people).
 
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joemamahunt

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nope. yeah currently i am on wireless and i tried repair before and tried once again. tried it manually like Master Yoda said, still nothing. Checked my HOSTS file, nothing. Restarted. Still nothing.

:(

anything else i could try?

*edit
i just tried from another computer using the same wireless connection and it does not work on it either.. weird.
 
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Cubeform

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Well, here are the last recommendations I can give you...
  • If you have access to another computer, use that one.
  • Wait for a couple of days; the problem might solve itself.
  • If you have access to a wired connection, use it.
  • Reboot.
  • Reformat and reinstall (This will solve every problem you have with your computer, unrelated to this problem. Don't do this unless necessary! )

Remember also to secure your wireless connection. Just don't talk about it here.
 
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joemamahunt

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the problem isnt with my computer, its with my internet connection. The whole serive for some reason is acting like that.

I'm just gonna wait and hope for it to work and if not then i dunno.

Well thanks for all your help you guys.


and yeah i know about securing my wireless connection, its dumb not to secure it.
 
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