Website not found error

[RainFounder]

How can I fix this? My users are complaining to me everyday about it TIA

 

[descalzo]

There is no Free Hosting account linked to this Forum Account (which was created Monday).
Main domain name? cPanel username?

 

[RainFounder]

There is no Free Hosting account linked to this Forum Account (which was created Monday).
Main domain name? cPanel username?

Thanks for the quick response! Apologize for not filling in all the history. This is a new account, but I have another that is 2 years old +- ...

Our clan members can't find this new domain for some reason: rainclan.x10.mx
They keep getting website not found error. I have no problems so far...
One biggest complaining group seems to be the ones not using a pc device i.e. ipad, android, game console, etc... to connect to the website.

I'm also unable to open up cPanel... after validating, a blank screen opens up with a 1 in upper left corner.Basic panel works no prob tho...

How/where do i "Free Hosting account linked to this Forum Account"?

Thanks again for your interest/help...

 

[descalzo]

That address is linked to Forum Account name "rainclan" (same as the cPanel username).

I can see the account. My only guess is that the mobile devices store the DNS entries longer than a PC. The users attempted to go to the site when it was not yet fully configured and now their devices are just returning the old notice. Ask them if they can flush their browser history and cache.

 

[RainFounder]

Thanks, will do what you suggest