Website not working

[ccjerez57]

Hello.
I'm trying to access my website but it's displaying the following error message:

If you feel you have reached this page in error, please contact the web site owner:

webmaster@escueladeciclismo.x10.mx
It may be possible to restore access to this site by following these instructions for clearing your dns cache.

I've read threads from people with the same problem but it hasn't solved mine. I've tried flushing my DNS a few times (where I had no problems), but the error message is still appearing.

I've also changed the main domain recently, don't know if that's what has messed up the website since I haven't tried to view it before doing that...

By the way, http://escueladeciclismo.x10.mx/index.html works.

 

[carl6969]

Howdy;
Are you still experiencing difficulties with this issue?
I am currently able to view your website with no difficulties.

..C
....A
......R
........L

 

[ccjerez57]

Yes, I still can't see my website.

Just noticed my .co.cc domain is gone... Do I re-register it or...?

Hmm, it looks like it's my PC what's not working, since I'm able to see the website with my NDS.

 

[ccjerez57]

It looks like it's working now... Although the .co.cc domain doesn't (it still shows the error).
Don't think this is why it's not working, but I haven't set the domain as parked since it's also displaying an error.

 

[DeadBattery]

Hello,
Go to cPanel and click on Parked Domains. If your co.cc domain (escueladeciclismo.co.cc) does not exist in cPanel, add it again. If it already exists in cPanel, try deleting it and adding it again. If this does not work, please let us know.

Regards,
DeadBattery
x10Hosting Community Support

 

[ccjerez57]

Hi.

I've checked my parked domains and the .co.cc one is not there, although cPanel lets me use subdomains, create email accounts, etc. with both .x10.mx and .co.cc. Does that mean the .co.cc domain does exist in cPanel? If so, how can I delete it?

Thanks.

 

[stpvoice]

The co.cc domain traces back to us. If it's not in cPanel, then there is likely some backend issue that needs clearing in order for it to be re-added to the proper list.
Therefore, ticket escalated.