website now available

[franko5534]

my website www.frankshinn.com is now telling me that it is "currently available".
cpanel will not let me login.
my account status shows no problems.

my cpanel account name is franko
my website url is www.frankshinn.com

thank you for any help.

 

[GamingX]

*Moved to Level 2 Support.

 

[Fedlerner]

When you set-up a domain, you have to do it WITHOUT the "www.". If not, you'll mess the domain configuration.
I've fixed this.

But there's another issue. Your domain is not pointing to the correct place. Please set-up nameservers to point: ns1.x10hosting.com & ns2.x10hosting.com, or A records to point: 74.86.240.236

 

[franko5534]

I did both and am still having the same problem. If the problem is in my DNS settings, then why do I still arrive at the x10 page? It seems to me that the problem is in x10's own DNS settings.

 

[Fedlerner]

I can reach your website now. It's working fine.
You may need to clear your cache and temp files, and make a flush of your DNS to be able to reach it.

 

[franko5534]

Thank You Very Much!!!

 

[Fedlerner]

No problem.
Feel free to re-open this thread if you need further assistance.