Website out of order since morning - Please Help

[fds127]

Hi,

Since this morning my website www.filipesantos.com.br is out of order. I'm receiving no emails and when i try to ping or trace filipesantos.com.br i receive the folloing message:

C:\Documents and Settings\Filipe Santos>ping filipesantos.com.br
Ping request could not find host filipesantos.com.br. Please check the name and
try again.
C:\Documents and Settings\Filipe Santos>tracert filipesantos.com.br
Unable to resolve target system name filipesantos.com.br.
C:\Documents and Settings\Filipe Santos>

Thanks

 

[Chris73]

I am not seeing an account linked to your forums account.

When was the last time you had logged into the x10hosting.com forums?

 

[fds127]

Hi my friend! First of all thanks for your effort to help me. I'm not receiving any emails and I use this email for wokr purposes.

I tried link but i can't do that I can't remember, but i think my last time (before today) was in january or february.

Maybe it helps but i tried to send an email to my domain email from another account and I received the following errror:

Sorry, we were unable to deliver your message to the following address.

<filipesantos@filipesantos.com.br>:
No MX or A records for filipesantos.com.br

--- Below this line is a copy of the message.

Received: from [216.252.122.217] by n57.bullet.mail.sp1.yahoo.com with NNFMP; 19 May 2008 23:37:11 -0000
Received: from [69.147.65.157] by t2.bullet.sp1.yahoo.com with NNFMP; 19 May 2008 23:37:11 -0000
Received: from [127.0.0.1] by omp405.mail.sp1.yahoo.com with NNFMP; 19 May 2008 23:37:11 -0000
X-Yahoo-Newman-Property: ymail-3
X-Yahoo-Newman-Id: 89080.86825.bm@omp405.mail.sp1.yahoo.com
Received: (qmail 67278 invoked by uid 60001); 19 May 2008 23:37:10 -0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.ca;
h=X-YMail-OSG:Received:X-Mailerate:From:Subject:To:MIME-Version:Content-Type:Message-ID;
b=mLpIkFJUcW3NyvTLk8attqDHllCr5cJ33UpV1sCya2jmQiYTKSbH7YF5aTiTaeYJkrA3WlbXbk/3DBnDfy2ADmGcJxe3uqcZrLQaKpqf8r53dMCnXxFSEu630gfv5NVyIwyYnaPEiDeb+imUrLmiQaYTg8AGfJ1tamVHTsG548s=;
X-YMail-OSG: b4HL18EVM1lDHlHLECkS_kiCX2JT47de_mEFDIQ.YKemXZH7IbTczCFKjdyzzV3pyG1qmqGAQrCUDU5gmFZ4D2sJ5iWCFAXekw--
Received: from [204.101.77.97] by web45815.mail.sp1.yahoo.com via HTTP; Mon, 19 May 2008 16:37:10 PDT
X-Mailer: YahooMailRC/975.41 YahooMailWebService/0.7.185
Date: Mon, 19 May 2008 16:37:10 -0700 (PDT)


Thanks again

 

[Starshine]

The problem is, if you haven't linked your account - it may have been terminated due to inactivity.
This would be the reason why your e-mail doesn't work, as the account is no longer functioning.

 

[fds127]

I'm already looking for in the messages but Could you please give me instructions?

Thanks
Edit:
I cretated a new account and I linked to my username... but I didnt receive an email.. it pass more than 30 minutes. Is that normal?

thanks an sorry to be annoying

 

[GamingX]

Check your Junk or Spam folders.

 

[fds127]

I already did. Can you please check for me?
Just to be sure i created two accounts:
a)1 new website with actual forum user fds127 and put my yahoo mail
b)1 new website and new forum user fds128 and my gmail

the only email that i received was the creation and enable of fds128 forum account.

Thanks a lot for supporting
Edit:
still nothing... no emails... Do I need to wait for the email or is there any other link?

Thanks
Edit:
I can login in the main page with the user fds127 and fds128 but it always ask me for "Link Your Hosting Account" and ask my "Account Username".

Thanks
Edit:
I tried the link http://x10hosting.com/hosting/resendconfirmation and it works for fds127 but does not for fds128 but even that I'm not receiving the emails

 

[bugfinder]

You have more than one account?

 

[fds127]

As I told. I just had one... And I try to link that account but looks like I dont have it anymore... I saw some guys telling that they need to create a new one.. so I did and i linked to my forum user but i receive no confirmation email yet.. so i created another account and another forum user to check if its working but i just receive the email that my user forum was created. I receive no email abou the creation of the website... so I'm dead in the water and without support... Do you have an advice?
thanks for your guys collaboration

 

[bugfinder]

OK, this has been resolved now, your old account was terminated due to prolonged inactivity, and you've made yourself a new one.