Weird thing with addon domain (absolut)

[immel]

I kind of don't know where to post this, wasn't there a help board earlier?

Here's the problem:

I added an addon domain to my main domain, which is http://scythica.exofire.net/. The addon domain is http://elderspring.exofire.net/. The addon url worked very fine for a few weeks, and then all of a sudden it got unreachable, giving me this URL instead: http://x10hosting.com/?r=absolut_htdocs , but it looks just like the x10hostin home screen to me.

I tried looking up some things and changing settings etc, but I simply can't get it to work. I'm currently using the scythica URL, but everyone who is using my page only knows the elderspring one, which now doesn't work.

Should I make a new account at x10hosting with the elderspring domain and terminate the other account? Is there any other way to solve this?

Thanks a lot for a wonderful free hosting service, since my page is being quite well accessed I hope and upgrade will eventually be possible for us using it .
Edit:
Solved it temporarily by simply redirecting elderspring to the scythica url.

I'd still like to know why it suddenly stopped working though .
Edit:
I tried solving it temporarily by redirecting elderspring to scythica, but it stopped working after about 10 minutes.

Any advice? Would be very appreciated .

 

[Livewire]

FYI there is a help board, but it's insanely far down the main index - scroll down and you'll find it.

I dunno how to solve the problem you're having, but I AM about to post a suggestion to move the hosting support boards closer to the top so people don't need to scroll down a full page just to get help

 

[QuwenQ]

Feedback and Suggestions isn't the place to request support.
Moving to Free Hosting.

 

[immel]

Suddenly, after like 3-4 days the elderspring domain is working again. I don't know if anyone did something, but thanks.