What happend with my home folder

[room_mee_sikumbang53]

I cann't do FTP, i look file manager, that my home folder lost all files and folders....
when i make new folder, there warning that : ERROR, cannot make directory, /home/roommee does not exist

please help me
what's wrong?

 

[calistoy]

A situation happened to a few of the accounts in the boru server after an old server upgrade back in August. When was the last you saw your site working online?

Please read this thread that concerns your situation: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html