Not to worry; you've been permanently suspended for two separate proxies on your account.
The first was in tools/downfile.php, which is a variation on Transloading. Given that the directory was 403 forbidden, it also counts as File Storage since there were 2 installs of Dropbox in the temp folder inside tools, along with something called freedom-20100730-01.exe. This is not allowed under our TOS.
The second was in rt, which was a Twitter Registration Proxy, to quote the page itself.
Neither is allowed on x10hosting, and you will not be unsuspended or provided access to your account for backups as such. Thanks for using x10hosting!