why can't I log into CPanel? I got confirmation email.

[jeff_jeff]

I got the confirmation email as follows:
but I can't logon to CPanel using username and password after clicking the link to CPanel in this webpage.
And I also tried the usename and password for this forum, but still can't.

why?!!!!

thank you.

________________________
Congratulations, your x10Hosting Ad-Free hosting account has been successfully created. Your account details are as follows:

Username: qqq
Password: aaa
Domain: qqq.x10Hosting.com
Hosting Package: Adfree
E-mail: i---i@hotmail.com

To manage your hosting account's details (Domain, package, etc), use our account management panel located here:

http://x10hosting.com/account​

To login to cPanel, use the following URL:

http://jeff.x10hosting.com:2082​

If you need help with anything, check out our hosting support options here:

http://x10hosting.com/support​

 

[Starshine]

What exact errors or problems are you having?
We really aren't sure where to help you with without knowing what exact problem you are having.
Just telling us you can't connect could mean a number of different problems and solutions.

 

[jeff_jeff]

the exact error is "login attempt failed."

:dunno:the exact error is "login attempt failed."

please help me.

thank you

 

[Corey]

Clear all your temp files, restart your computer. This is due to a failed login attempt and your computer or something caching the failed attempt.

You can also try logging in at http://absolut.x10hosting.com:2082

-Corey