x10Hosting Account Inactivity Suspension Warning - website dissaperared

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mothfilm

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Hi there

I have not logged onto my x10hosting in a while (although I regularly visit my website, without logging in). Now my site www.mothsfilm.com has gone.
I desperately need it back as soon as possible as I have some important work clients who will be viewing it soon.

This is the email I receive:


subject - x10Hosting Account Inactivity Suspension Warning
date - June 28 at 9:01 am
sent to - rose_hancock@mothsfilm.co.uk
body -
Important Information

x10Hosting has an inactivity policy that will soon affect your hosting account mothfilm. We require all users to access our forums and login at least once per month. At this time, your x10Hosting forum account mothfilm has been inactive for 60 days.

Acessing our forum is easy, simply sign-in using the below URL or from our Account Panel. Remember to access it at least once per month to prevent inactivity suspensions. Posting on our forum is never required - The only requirement is that your account is logged into.

Below are some direct links to our Account Panel and forums:

x10Hosting Forums: http://x10hosting.com/forums
Account Panel: https://x10hosting.com/control


Thank you for using x10Hosting!

When I go onto my website it shows this:

Website Specified Does Not Exist
When it comes to free web site hosting, x10Hosting is an industry leader. The features offered in our packages are unparalleled compared to our competition.
The domain you have requested is currently not in use under an x10Hosting web hosting account.

Do you want this domain? Register today.


Please email me on rose_hancock@hotmail.co.uk with your response. If this is not possible, please reply to this thread.
Thanking you in advance,

Rose
 

Zubair

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Hello,

It looks like your account is terminated because of inactivity. There is no way to recover such accounts.
Your can signup again for a new account anytime.
 

mothfilm

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Is there absolutely no way? Is any of the formatting saved anywhere?
I cant afford for a new one, let alone the amount of effort and time put into it.

Thanks
 

carl6969

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As Zubair stated, once an account is terminated it is gone. No recovery. Sorry.
 
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