x10hosting subdomain not working

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acclaimx

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We signed up for an account on Monday and uploaded a beta version of the site on Tuesday with the domain: acclaim.x10host.com

However typing this in (or clicking on the link from the cpanel) goes to a page that says 'Domain Does Not Exist.' I have cleared the cache and cookies and the same happens across 3 browsers (Opera, Vivaldi and Edge.)
 
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