Account Inactivity Warning?

[arytekx2]

I received an email a few hours ago reminding me to visit my account portal or my account may be suspended. I've already been in my cPanel at least 5 times the last few days. Why am I getting this?

 

[bdistler]

"Portal" is not the same as "cPanel"

You need to [ Sign in ] here [ [ url]https://www.x10hosting.com/sso/login/login.php[/url] ]

 

[arytekx2]

"Portal" is not the same as "cPanel"

You need to [ Sign in ] here [ [ url]https://www.x10hosting.com/sso/login/login.php[/url] ]

Yes, I realize they are different but I log in through the portal to get to my cPanel.

 

[Anna]

Do you by any chance have more then one account? If so you'd need to log in to both accounts separately once every 30 days to avoid suspension.