500 Internal Server Error

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kendalon

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Good Day, Support,

I have lost contact with my website: http://kendalontinternet.x10host.com/home.php

I can still sign in to cPanel etc. but the site will not open in a browser. The following error message is displayed:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at no-reply@x10hosting.com to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

The following are examples of the Error Log entries:

[Fri Oct 17 06:50:11.328119 2014] [core:alert] [pid 925943] [client 86.144.106.26:53632] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.
[Fri Oct 17 06:50:11.327936 2014] [core:alert] [pid 925943] [client 86.144.106.26:53632] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.
[Fri Oct 17 06:49:43.596432 2014] [core:alert] [pid 931821] [client 86.144.106.26:52858] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.
[Fri Oct 17 06:49:43.596141 2014] [core:alert] [pid 931821] [client 86.144.106.26:52858] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.
[Fri Oct 17 06:45:07.578950 2014] [core:alert] [pid 921909] [client 86.144.106.26:45774] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.
[Fri Oct 17 06:45:07.578766 2014] [core:alert] [pid 921909] [client 86.144.106.26:45774] /home/kendalon/.htaccess: /home/kendalon/.htaccess:1: <?php> was not closed.

I have followed some suggestions found within the Support Community, and removed the .htaccess file, but this has had no apparent effect. Any assistance will be much appreciated. Thank you.
 

leafypiggy

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For some reason, the htaccess file in the root of your account had PHP code in it. I've renamed the file.
 

kendalon

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Excellent news, everything is working once again. Thanks for such prompt action.
 

cuetrafi77

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I rather suggest you to remove the part you may added in your .htaccess to resolve an error.
I added "SecFilterEngine Off" few months back and now removed that part and everything works fine.
I added this line because one of fellow community member told me to resolve an error.
If you too have it; delete this line, save the file and have a try. Hope it will help.
 
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