Can't login to hosting account or restup password.

[wavefunc]

Hi Eric:

I can no longer login to my hosting account. Nor can I reset my password. I never receive the password reset email. Could you please have a look to see what's wrong? Thanks.

Regards
Tom

 

[Anna]

Hi Eric:

I can no longer login to my hosting account. Nor can I reset my password. I never receive the password reset email. Could you please have a look to see what's wrong? Thanks.

Regards
Tom

I did find, and correct, the issue with email not coming through, so if you try doing the reset again it should now work properly.

However, you are on one of the servers that currently suffer issues as per: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/