How to convert basic php to intermediate php?

Discussion in 'Free Hosting' started by zer0ne1337, Jan 5, 2009.

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  1. zer0ne1337

    zer0ne1337 New Member

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    When i signed up at x10, i got intermediate php. But after the server update, i found that it is changed to basic.
    I tried changing to intermediate again, but i have been unsuccessful till now, please help me to convert it to intermediate.

    Thanks

    Happy new year!
     
  2. Wolfhaze

    Wolfhaze New Member

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    You need to log in to your account management panel (NOT cpanel); on the lower lefthand side of the screen, there should be a box for upgrading your php service. It asks for what level of php service you want, and then asks you to explain why you need it (intermediate doesn't seem to require any elaborate reasoning, just something sensible to get, from my experience).

    It may take a day or two for your request to be processed. I think you get an email when the upgrade is complete.
     
  3. bidswa

    bidswa New Member

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    I have tried this, but it is not working. Comming back with an error code 4. What to do?
     
  4. OnuJack

    OnuJack New Member

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    I have the same problem...

    The first time I applied mistakenly for level 3 and my application was denied. Tried to apply for level 2 and gives the same error:

    An Error Has Occurred
    An error occurred with your PHP version change request. Try again later or contact x10Hosting. (Code 4)



    What to do?
     
    Last edited: Jan 6, 2009
  5. Anna

    Anna I am just me Staff Member

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    submit a support ticket at http://support.x10hosting.com
    That is in most cases the fastest way to get an answer from staff. If the automated system fails, they should (logically) be able to do it manually
     
  6. zer0ne1337

    zer0ne1337 New Member

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    thanks for your replies.
    I am too getting the error code 4 whatever i do. I will submit a support ticket today as suggested by LadyAnna. I will tell soon if i succeeded or not..
     
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