Resolved I have all 3 email accounts, but I have 0 email accounts?

Discussion in 'Free Hosting' started by hopeful2, Apr 2, 2020.

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  1. hopeful2

    hopeful2 New Member

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    Hello!

    I recently switched the domain on my hosting account but eventually the email addresses I added with my old domain have somehow stayed in my quota, but have not remained for my manipulation.

    Any help is greatly appreciated.

    Thanks,
    Jackson
     
  2. garrettroyce

    garrettroyce Community Support Community Support

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    Maybe you can add the old domain as a second domain, then delete them?

    If that doesn't work, then I'll get an admin to help because only they'll have access to this.
     
  3. hopeful2

    hopeful2 New Member

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    Hey, @garrettroyce!

    I actually already tried that, and to no avail. If you could get an admin, that'd be great!

    Thanks,
    Jackson
     
  4. garrettroyce

    garrettroyce Community Support Community Support

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  5. hopeful2

    hopeful2 New Member

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  6. Anna

    Anna I am just me Staff Member

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    If you switched by using the rename option, they should have been renamed into the domain you now have.

    I do not see any issue with email quotas on your account, it could be the quota updating was delayed by cache.

    I was also able to without issues create (and remove) a test email account for your domain.

    You may need to clear cookies/browser cache if it hasn't resolved yet.
     
  7. garrettroyce

    garrettroyce Community Support Community Support

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    @hopeful2 is your issue resolved? Please let us know if you need further assistance. This thread will be closed for inactivity soon. Thank you.
     
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