Since December 26 my site is no longer accessible

Status
Not open for further replies.

stang0568

Member
Prime Account
Messages
44
Reaction score
0
Points
6
Hello
Could you help me, since December 26 my site is no longer accessible and here is the message that appears on my web page:

Your PHP installation does not have MySQL. Extension required for WordPress.

If I consult my FTP I notice that in the public_html folder my WORDPRESS folder is no longer present. I also note that several files were modified on December 26.

See attached a detailed screenshot of the problem

Thank you
 

Attachments

  • MyFTP.jpg
    MyFTP.jpg
    567.7 KB · Views: 5
  • MyFTP.pdf
    160.7 KB · Views: 3

Anna

I am just me
Staff member
Messages
11,739
Reaction score
579
Points
113
I'm guessing you had an addon domain under cPanel? If you go to the folder called domains as shown in the folder tree of the top part of the image, do you then see that addon domain listed as a separate folder? Direct admin gives each domain their own folder structure, with a separate public_html for each domain.

As for mysql missing it would appear that you have an older version of wordpress that does not support the latest php version, so I switched your account to an older php and it appears to now be working properly
 

stang0568

Member
Prime Account
Messages
44
Reaction score
0
Points
6
Good morning anna

Thanks for the very quick fix, it works now.
However, where is my WORDPRESS file from now on?

Can I update my wordpress without creating another problem?

Do I have to change certain information concerning the address of my website?

Is it better to use this new address for the future?

Thanks a lot for your help.
Stang0568
 

stang0568

Member
Prime Account
Messages
44
Reaction score
0
Points
6
Good afternoon Anna

REALLY SORRY but after reading your answer carefully I finally found my WORDPRESS folder in the DOMAINS folder

But I still ask myself the following question:

1- Can I update my wordpress without creating another problem?

2- Do I have to modify certain information concerning the address of my website?

3- Is it better to use this new address for the future?

Thanks a lot for your help.
Stang0568
 
Status
Not open for further replies.
Top