Getting 500 error when trying to log in

[twitchyskitchen]

I created an account yesterday and I was able to log in and add a service, then logged out. Now when I try to log in I get a 500 error but I can refresh the page or click back and it will go to my dashboard, with me still logged in. If I click on Hosting Control Panel or on my service, I get another 500 error or a "refresh the page and try again message". I haven't been able to access the Control panel at all. I've tried clearing cookies/cache, using different browsers, and restarting my computer. How can I access the Hosting Control Panel? Or is there a way to delete my account and start over with a new one?

 

[kenny9]

I created an account yesterday and I was able to log in and add a service, then logged out. Now when I try to log in I get a 500 error but I can refresh the page or click back and it will go to my dashboard, with me still logged in. If I click on Hosting Control Panel or on my service, I get another 500 error or a "refresh the page and try again message". I haven't been able to access the Control panel at all. I've tried clearing cookies/cache, using different browsers, and restarting my computer. How can I access the Hosting Control Panel? Or is there a way to delete my account and start over with a new one?

A 500 error, also known as an "Internal Server Error," is a generic HTTP status code indicating that the server encountered an unexpected condition preventing it from fulfilling a request. It essentially means something went wrong on the server's side, but the server couldn't be more specific about the exact problem. This error is not caused by the user's browser, computer, or internet connection, but rather by the server hosting the website.

 

[twitchyskitchen]

I'm aware of what the error is, I'm just wondering if there is a way to access my Hosting Control Panel or to simply delete my account?

 

[Eric S]

Can you please re-attempt this as we can see there may have been a sync issue when this was created.

 

[twitchyskitchen]

Thank you! I can now log in as expected and can access the Control Panel.

 

[ogwyjeba]

I have the same problem

 

[kenny9]

I have the same problem

It's best to start your own thread.

 

[mrburnsx]

This should be solved now