Multiple Accounts

[Romainfrnt]

Hello,
I am contacting you regarding the error message I received about multiple accounts.
This seems to be a mistake, as I do not have several x10 accounts.
I even had to create a new account just to be able to post this message.
My original account is: bouille32300@gmail.com.
Thank you for your understanding.

 

[mrburnsx]

I even had to create a new account just to be able to post this message.

You already had a forum account under the original email you used to sign up for service. The guidelines for making your request indicate you need to make the request using the forum account associated with the account in question.

 

[Romainfrnt]

Okay, thank you very much

 

[Romainfrnt]

You already had a forum account under the original email you used to sign up for service. The guidelines for making your request indicate you need to make the request using the forum account associated with the account in question.

Why I have this error on the account and the request on the other account has not been processed ?

 

[mrburnsx]

It will take time to review

 

[Romainfrnt]

It will take time to review

Ok